At lappyparts.com, we strive to process and dispatch orders as quickly as possible to ensure you receive your laptop components without delay. Please review our policies regarding order cancellations and refunds below.
1. Cancellation Policy
Due to our automated processing system, orders cannot be canceled once they have been placed and confirmed. * Modifications: If you need to edit your shipping address, change a part specification, or add another item to your existing order, please contact our Customer Support Team immediately.
- Dispatch Window: We will do our best to accommodate adjustments if the order has not yet been handed over to our courier partners. Once an order is dispatched, no further changes can be made.
2. Refund Policy
Because we do not offer a cancellation option, refunds are not issued for requests to cancel an order. However, we remain committed to your satisfaction through the following provisions:
- Out-of-Stock Replacements: In the event of a return or exchange where a functional replacement unit is unavailable in our inventory, we will issue a full refund to your original payment method.
- Processing Time: Once a refund is approved and initiated, the typical processing time is 7 to 8 business days.
- Bank Processing: Please note that the exact time it takes for funds to appear in your account may vary depending on your bank or payment processor’s internal policies.
3. Contact Us
For any urgent requests regarding order modifications or questions about a pending refund, please reach out to our support team with your Order ID ready.