Effective Date: 17/05/2024
1. Introduction
Welcome to Lappyparts.com, your trusted online destination for high-quality laptop spare parts and accessories. At Lappyparts.com, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.
2. Information We Collect
We collect various types of information to provide and improve our services. The information we collect includes:
A. Personal Information
- Name, email address, shipping address, billing address, phone number, and payment details.
- Account information (if you create an account on our website).
B. Technical Information
- IP address, browser type, operating system, referring URLs, and access times.
- Device information (e.g., device type, unique device identifiers).
C. Usage Information
- Details of your visits to our website, including pages viewed, products browsed, and actions taken (e.g., adding items to your cart).
- Interaction with our emails, advertisements, and customer support.
D. Order Information
- Details of your purchases, including product type, quantity, price, and order history.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping, handling, and payment processing.
- Customer Support: To respond to your inquiries, provide technical assistance, and resolve issues.
- Marketing: To send you promotional materials, newsletters, and updates about new products or offers (subject to your preferences).
- Personalization: To customize your experience on our website, recommend products, and display relevant content.
- Improvement: To analyze website usage, improve our products and services, and enhance user experience.
- Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights and property.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or providing customer support. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
5. Security of Your Information
We take the security of your personal information seriously. We implement a variety of technical and organizational measures to protect your data, including:
- Secure Socket Layer (SSL) Technology: All sensitive information (e.g., payment details) is encrypted during transmission.
- Access Controls: Only authorized personnel have access to your personal information.
- Regular Audits: We conduct regular security audits to ensure the integrity and safety of our systems.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize your browser and remember certain information.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function (e.g., shopping cart, login).
- Analytics Cookies: Help us understand how visitors interact with our website.
- Marketing Cookies: Used to deliver personalized advertisements and track campaign performance.
Your Choices:
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received information from a child under 13, we will delete it from our records.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your information under certain conditions.
- Opt-Out: Opt out of receiving marketing communications.
To exercise these rights, please contact us at info@lappyparts.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our website after such changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Lappyparts
Nextgen Computer Services
Nanoor Main Bus Stand, Nanoor, Birbhum, 731301, West Bengal, India
Mobile: +91 8768353370
Email: info@lappyparts.com
Thank you for trusting Lappyparts.com with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.