Thank you for choosing Lappyparts.com, your trusted source for high-quality laptop spare parts and accessories. We are committed to providing you with a seamless shopping experience, including fast, reliable, and efficient shipping services. Please review the following policy to understand how we handle and deliver your orders.
1. Domestic Shipping (Within India)
A. Processing Time
- Handling time (days): Orders are typically processed within 1-3 business days (Monday to Saturday) after payment confirmation.
- Processing times may vary during peak seasons, holidays, or unforeseen circumstances.
- Order cut off time: 2PM (GMT +5.30 Indian Standard Time)
B . Shipping Methods
- Transit time (days): We offer free standard shipping on all orders within India, with delivery times ranging from 1-15 business days (Monday to Saturday) depending on your location.
- Total delivery time: Estimated delivery time based on customer locations. All destinations: 2-18 business days.
C. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your order using the following methods:
- Website: Visit the “Track Your Order” option in the website footer and enter your Order ID or AWB number.
- Account Page: Log in to your Lappyparts.com account, navigate to “Orders,” and select “View” next to the respective order.
D. Delivery Address
- Please ensure that the shipping address provided during checkout is accurate and complete.
- We are not responsible for orders delivered to incorrect addresses due to customer error.
E. Shipping Restrictions
- Some remote or rural areas within India may have limited or no delivery services.
- If you are unsure whether we can deliver to your location, please contact our customer service team before placing your order.
2. International Shipping
- At this time, we do not offer international shipping services.
- We apologize for any inconvenience and are actively working towards expanding our shipping capabilities in the future.
3. Order Status and Support
- If you have any questions or concerns about your order, shipping status, or delivery, please contact our customer service team.
- We are available to assist you via:
- Email: info@lappyparts.com
- Phone: +91 8768353370
- WhatsApp: +91 8768353370
4. Important Notes
- Unforeseen Delays: While we strive to deliver your orders as quickly as possible, delays may occur due to factors beyond our control, such as:
- Natural disasters.
- Public holidays.
- Customs delays (if applicable).
- Carrier-related issues.
- We appreciate your patience and understanding in such situations.
5. Returns and Replacements
- For information about returns, replacements, or warranty claims, please refer to our Returns and Warranty Policy on the website.
6. Contact Us
If you have any questions or need assistance regarding our shipping policy, please feel free to reach out to us:
Lappyparts
Nextgen Computer Services
Nanoor Main Bus Stand, Nanoor, Birbhum, 731301, West Bengal, India
Mobile: +91 8768353370
Email: info@lappyparts.com
Thank you for shopping with Lappyparts.com! We value your trust and are committed to providing you with the best possible service.